Udemy coupon - ITIL Foundation- Service Strategy Concepts $99

ITIL Foundation- Service Strategy Concepts $99

Learning the importance of Service Strategy in IT service life cycle and how it offers value.

Course Description

The course is about the various topics of Service strategy which is one of the important lifecycle stages in
ITIL. The course contains the overview of service strategy, importance of Values, concepts of Service Assets, Service Portfolio, Demand, Financial and Business Relationship Management. We will learn what is service strategy all about, the way through which service strategy offers value to service providers and customers. Further we would learn about business case, its structure, the concept of value as to utility and warranty. We will in detail understand the purpose of demand management, processes of financial management. It is important to go through the course for becoming an ITIL certified professional which has a good market demand.
This course is great for anyone who wants to enhance the knowledge in application Support area and to be a certified ITIL professional. At the end of the course the audience will be in a position to enhance their knowledge in Service life cycle stage – Service strategy, to increase the quality of IT services while managing overall costs of delivering those services and to become an ITIL certified professional which is worldwide recognized

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